Both put an AI chatbot on your website. The difference is in the language, the hosting and where the real AI is included for free. Below are the facts — no sales talk.
Free tier · Paid from €20/mo · 14-day satisfaction guarantee
Tidio's figures and terms come from their own website (2026) and may change — always check the source. Tidio prices are in US dollars (not a 1-to-1 euro conversion); 'conversations' may be counted differently by each provider.
Choose Alvoru if you want an AI chatbot with EU hosting under GDPR and a free tier where the AI is included by default (50 messages/mo, no credit card). Choose Tidio if you want a broader, English-language platform with lots of integrations and don't mind that the AI (Lyro) is largely a paid add-on. Alvoru is built for small businesses; Tidio is a US product (international, US-based headquarters) that works English-first.
Point by point, based on public information (2026).
| Feature | Alvoru | Tidio |
|---|---|---|
| Product & support language | Native-firstChatbot NL/EN/DE, dedicated support | English-firstAI supports many languages per their own claims; interface & support in English |
| Origin & hosting | EU · EU serversBuilt to GDPR standards, with a data processing agreement | International (non-EU)By their own account, AWS in EU data centers + EU-US Data Privacy Framework |
| Real AI in the free plan | Yes — 50 messages/moAI trained on your website, no credit card | LimitedFree plan with a limited number of AI conversations; AI (Lyro) is largely a paid add-on |
| AI in the paid plan | IncludedIncluded in every paid plan (from €20/mo), no separate AI costs | Often a separate add-onLyro AI charged separately on top of the base plans; can raise the price |
| Trained on your own website | Automatic, updated daily | PossibleTypically requires manual setup / knowledge base |
| Capture leads + receive photos | In every paid planVisitors leave their details or send a photo in the chat | PartlyLead flows available; depends on plan/add-ons |
| Booking/appointment link in the chat | In every paid plan | Via integrationOften through an external connection |
| Installation | One line of code / 1 click | Widget snippetAlso easy to add |
| Price (indicative, 2026) | €0 or from €20/moStarter €20 / Groei €50 / Pro €100; 2 months free yearly; excl. VAT | From free, paid from ± $29–$59/moAI add-on from ± $39/mo; a bigger jump to higher plans. Check tidio.com |
| Satisfaction guarantee | 14 daysNot satisfied = you pay nothing | See their terms |
Tidio's details are summarized from their own pricing and security pages (2026). We are not a Tidio partner; check current terms at tidio.com. Alvoru prices come from our own rates.
Not sure? Start free with Alvoru and test it yourself on your own website — it costs nothing.
The product, the chatbot's tone and the support all speak your language. You and your customers are helped in a fluent, natural language.
Our servers are in the EU and we operate under GDPR, with a data processing agreement. See our data processing agreement and privacy policy.
With the free AI chatbot you test everything without a credit card. Upgrade to a paid plan whenever you like.
Questions? Email info@alvoru.com or send a message via WhatsApp.
Explore the free chatbot, all industries, or compare further.
Free tier · Paid from €20/mo · 14-day satisfaction guarantee