What's new

Security Anti-spam counters have moved to the database; they now stay intact through every service update (previously they were reset on restart, which opened a short window for abuse).

Documentation Processing register, data-breach procedure and privacy-by-design document published under privacy. GDPR Art. 30 compliance complete.

UX Toast notifications in the customer portal — "Saved!", "Change active" and so on slide neatly in at the top right instead of inline pop-ups.

• New Industry-aware chatbot buttons: 49 industries automatically get the right suggestion buttons (hair salons see "Book appointment", restaurants see "Reserve?", butchers see "Order").
• Improvement Wix installation instructions updated to Wix 2024's new site-dashboard location.
• Improvement Squarespace instructions now list both the new (Core/Plus/Advanced) and old (Business/Commerce) plan names.
• Fix WordPress plugin version 1.0.3: the download now works via alvoru.com (was 404), and the plugin points customers to the customer portal.
• Privacy The customer portal is now entirely free of internal admin URLs. One consistent customer domain: portaal.alvoru.com.

• New The chatbot automatically recognizes Dutch, English and German. Other languages get a friendly message: "We support NL/EN/DE — I'll reply to you in Dutch."
• Fix Lead capture now also detects proactive messages: a visitor who sends "I'm Jan, jan@company.com, want an appointment" on their own is now always saved as a lead.
• Fix The chatbot no longer ends complaint replies with "Can I help you further?" — a complaint calls for empathy, not a cross-sell.
• UX Phone numbers are normalized to a clear local format (06-12345678) so customers instantly recognize what they see.

New Automated email flow for new customers on days 0, 1, 3, 7, 14 and 30 with practical tips, onboarding checks and an NPS poll. Full opt-out via unsubscribe link.

SEO Sitemap.xml + FAQ schema + Open Graph tags on every page — Alvoru is now fully discoverable for Google and social media.

• Security 2FA (TOTP) optional for customer-portal logins, with QR-code setup and 8 backup codes.
• AI honesty A 5-layer anti-fabrication stack on the auto-blog: prompt instructions + pattern detector + AI self-review + draft-only mode + email approval. No fabricated customers or statistics in our blog articles.

Mobile Every widget in the customer portal reviewed and optimized for mobile. No horizontal scroll, buttons within easy thumb reach, readable text size.