Two players, two different goals. Alvoru is an AI-first website chatbot with a free tier and EU hosting. Trengo is a broader multichannel platform that brings multiple channels together in one inbox. Below you'll see honestly where each one excels — and who each is best for.
Do you want a smart AI chatbot on your website, fast that trains itself on your own content, in fluent language, GDPR-proof and with a free start — then Alvoru is the simplest choice (live in ± 1 day, €0 to start, paid from €20/mo). If instead you want to bring email, WhatsApp, social and chat together in one shared team inbox with agents and routing, then the broader platform from Trengo is a better fit.
Free €0 · Paid from €20/mo · No setup fees · 14-day satisfaction guarantee
Factual points side by side. Where Trengo's figures or terms may change, we've flagged it — always check the current information on their own website.
| Alvoru | Trengo | |
|---|---|---|
| Product type | AI chatbot for your website | Multichannel platform with a shared inbox |
| Main focus | Answering visitor questions 24/7 + capturing leads | Bundling channels (email, WhatsApp, social, chat) for a team |
| AI approach | AI-first: trained on your own website, updated daily | AI automation on top of the inbox (AI agents + no-code flowbots) |
| Channels | Website chat (deliberately one channel, done well) | 10+ channels in one inbox (email, WhatsApp, social, SMS, voice, chat) |
| Free tier | Yes — Free, 50 messages/mo, no credit card, forever | Paid plans; no ongoing free tierCheck current terms with Trengo |
| Price (indicative) | €0 (Free) or from €20/mo (Starter €20 / Groei €50 / Pro €100) — 2 months free yearly | Paid from several hundred euros/mo; per user + per conversation, with extra AI conversations charged separatelyPrices may change — see Trengo |
| Pricing model | Flat monthly rate, no per-conversation costs | Per user and per conversation, with extra charges per additional AI conversation |
| Languages | Dutch, English, German (native quality) | Broadly multilingual (70+ languages, per the vendor) |
| Hosting & GDPR | EU hosting (Hetzner), data processing agreement + sub-processor list | See their own documentation for data processing |
| Time to go live | Usually within 1 day — 1 line of code or a 1-click extension | More setup: connecting channels, configuring team and flows |
| Ideal team size | Small businesses & solo entrepreneurs — even without a support team | Teams that staff channels together (support/sales) |
| Try it risk-free | Free + 14-day satisfaction guarantee on every paid plan | Demo/trial period per their own terms |
Last updated: July 2026. Trengo's figures and terms are based on public sources and may change; always consult Trengo's website for the current situation. Alvoru prices come directly from our own price list.
No product is best at everything. Here's the honest balance.
AI-first website chatbot for small businesses
Broad multichannel platform with a shared inbox
Trengo's strengths are based on public product information (July 2026). We compare as objectively as possible; for details that change, we refer you to their own website.
You're a small business or solo entrepreneur that mainly gets leads and questions through your website. You want an AI chatbot today that trains itself on your site, answers in fluent language, keeps your data in the EU and is free to try — without a whole support team or complicated setup.
You have a team that handles customer contact across multiple channels — email, WhatsApp, social, telephony — and wants to bring it all together in one shared inbox with assignments, routing and AI automation. You're looking for a broader customer-contact platform, not just a website chatbot.
Not sure? Start free with Alvoru and test it alongside your current solution. You're not locked into anything.
No hidden costs, no per-conversation pricing. Cancelable up to the end of the paid period.
Prefer to try it free first? Start with the free — 50 messages/mo, no credit card.
Questions? Email info@alvoru.com or send a message via WhatsApp.
Explore the free chatbot, check out your industry, or compare further.
Free €0 · Paid from €20/mo · No setup fees · 14-day satisfaction guarantee