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GDPR-compliant AI chatbot with EU hosting

An AI chatbot that takes the GDPR seriously

Alvoru runs on EU servers and your customer data stays in Europe. Dutch law, a data processing agreement and a public list of sub-processors — exactly what small businesses need.

Free to start · Paid from €20/mo · No setup fees · 14-day satisfaction guarantee

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GDPR-compliant · EU hosting · Dutch law · Data processing agreement included.

Short answer

Is Alvoru GDPR-compliant? Yes.

Alvoru is an AI chatbot for small businesses whose customer data — knowledge base, conversations, leads and backups — is stored on Hetzner's EU servers in Germany and Finland (within the EEA, ISO 27001). You automatically enter into a data processing agreement (DPA) in accordance with Article 28 GDPR, and the full list of sub-processors is public. The AI answers come from Anthropic (Claude, US); that transfer is covered by EU Standard Contractual Clauses (SCCs). In short: your data stays in Europe, with transparent and legally grounded safeguards.

Why this matters

Your customers entrust you
with their data.

A chatbot processes names, phone numbers and questions from your visitors. As a small-business owner, you are responsible for that data — even when a tool processes it.

Art. 28
The GDPR requires a data processing agreement with every tool that processes personal data
EEA
Transfers outside the European Economic Area must be covered by safeguards
Trust
Customers are more likely to choose a company that handles their data carefully

Alvoru is designed so that you meet these obligations without having to study them yourself.

How Alvoru handles it

EU hosting,
and full transparency.

01

Data on EU servers

Your knowledge base, conversations, leads and backups are stored on Hetzner servers in Germany and Finland — within the EEA, ISO 27001-certified. Offsite backups also remain in the EU.

02

Data Processing Agreement

Every customer automatically enters into our data processing agreement (DPA), in accordance with Article 28 GDPR. Purposes, security, sub-processors and your rights are all set out.

03

Public sub-processors

Every party involved is listed, with its location and safeguard, on our list of sub-processors. US transfers (such as the AI) are covered by SCCs in accordance with Article 46 GDPR.

Dutch law, Dutch language, Dutch support. Alvoru is a sole proprietorship from Cuijk (KVK 42071779).

The safeguards at a glance

What you exactly get.

An honest take

But what about the AI?

Storage in the EU, AI processing with safeguards.

We make no empty “100% EU” promise. The smart answers come from Anthropic (Claude), a US AI service — right now there's no way around it for anyone who wants that quality. What is true: your data is stored in the EU, and the transfer to the AI is legally covered by EU Standard Contractual Clauses (SCCs) and additional measures. Want to know exactly which party does what and where? It's all spelled out on our list of sub-processors and in the data processing agreement. Transparency over slick marketing.

Price

Start free, or upgrade.

The same EU hosting and GDPR safeguards on every plan. No hidden fees.

EU
Your customer data stored within the EEA
€0
Start free with 50 messages/mo
€83,33
Per month when paid annually (€1,000/year)
Frequently asked questions

Frequently asked questions

Yes. Alvoru is built to comply with the GDPR. Your customer data — knowledge base, conversations, leads and backups — is stored on Hetzner's EU servers in Germany and Finland (within the EEA, ISO 27001). You enter into a data processing agreement (DPA) in accordance with Article 28 GDPR, and the full list of sub-processors is public.
All customer data is stored on Hetzner Online servers in Germany and Finland, within the European Economic Area. The offsite backups (via Litestream to a Hetzner Storage Box) also stay within the EU. So none of your customer data is stored outside the EEA.
To generate AI answers we use Anthropic (Claude), a US service. That transfer is covered by EU Standard Contractual Clauses (SCCs) and additional measures in accordance with Article 46 GDPR. The storage of your data stays in the EU. Our full list of sub-processors, with the location and safeguard for each party, is public at /sub-verwerkers.
Yes. Every customer automatically enters into our data processing agreement (DPA), in accordance with Article 28 GDPR. It sets out the processing purposes, security measures, sub-processors and your rights as the data controller.
Yes. The chatbot discloses that visitors are communicating with an AI, in accordance with the transparency requirements of the EU AI Act. For sensitive or complex questions, the chatbot refers visitors to a human.
You start free with the Free plan (50 messages per month, no credit card). Paid plans cost from €20 per month: Starter €20 (500 messages), Growth €50 (1,250 messages) and Pro €100 (2,500 messages); annually 2 months free. All plans run on the same EU hosting with the same GDPR safeguards.

Questions about data, transfers or safeguards? Email info@alvoru.com or send a message via WhatsApp.

Learn more about Alvoru

Alvoru works for businesses of every kind. Start free or see who it's for.

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Free to start · Paid from €20/mo · No setup fees · 14-day satisfaction guarantee