AI chatbot for pharmacies

Never miss a patient question again —
even in the evening, even at the weekend

Your chatbot answers patient questions 24/7 and captures repeat prescriptions + delivery requests. You call back — pharmacy organised.

Start free → View demo →

from €20/mo · No setup fees · 14-day satisfaction guarantee

Alvoru AI assistant · Online

Hello, I'm your business's assistant. Feel free to ask a question — just as a real patient would.

Try a question or click a suggestion

Powered byAlvoru

Made for community pharmacies, hospital pharmacies and pharmaceutical services.

The reality for pharmacies

70% of patient questions
come in outside business hours.

But your pharmacy is closed then. The patient goes to the pharmacy that does respond.

70%

of patient questions come in outside business hours

12-18

missed repeat prescriptions + delivery requests per week

35%

choose another pharmacy

Source: Voicelabs Nederland 2025 · Zendesk 2025

New in 2026

Receive photos and capture leads.

Customers send a photo of a prescription, medicine packaging or leaflet straight through the chatbot. Interested visitors leave their name and phone number for personal advice — you call back. Everything straight in your dashboard.

How it works

Your chatbot
captures them.

The patient types

Friday evening, 9 p.m. A patient types on your website: 'Will my cholesterol medication be ready tomorrow?'

The chatbot responds

The chatbot explains how repeat prescriptions work and the expected ready time. It asks for patient number and medication.

You confirm

Monday morning you see the request. One confirmation. Medication ready for collection.

Features

What your chatbot answers.

Stock“Do you have my medication in stock?”
Repeat prescriptions“Can I request my repeat prescription?” — collects name + phone, you call back.
Delivery“Do you also deliver?”
Opening hours“How late are you open?”
Reimbursements“Which insurers do you accept?”
Blister packs“Do you offer weekly dispensing?”
Urgent“Do you have emergency medication?”
Location“Where exactly are you located?”

Simple

Live in one day.

Sign up

Five minutes. Your name, your pharmacy, your website.

Automatically trained

The chatbot is trained automatically on your website by Alvoru — you don't have to do anything.

One line of code

On your site (or 1-click via our Chrome extension). Done.

No technical knowledge required. Have a website builder? Send them this page.

Price

One price.

No hidden costs. until the end of the paid period.

Starter

€20 /mo

excl. VAT · cancel monthly

Chatbot on your website
Real AI trained on your website
Knowledge base (automatically updated)
Customer portal included
English, Dutch & German
500 messages/mo
AI sales assistant (shows your offerings with photos)
Capture leads
Receive photos from customers
Analytics & conversation history
Calendar/booking integration

Start today →

Not working for you? You only pay after the 14-day guarantee period — if you're not satisfied, cancel within 14 days and pay nothing at all.

Pay securely via

24 hours

From signup to live chatbot

24/7

Available to your customers

1 step

Change to your website

Frequently asked questions

Yes, for every pharmaceutical service provider: community pharmacies, hospital pharmacies and specialist compounding pharmacies.

No — deliberately not. For medical questions the chatbot refers directly to your pharmacy assistant or GP. Licensed practice and binding advice stay with you.

The chatbot only asks for name, phone and medication name. Personal medical records, national IDs or policy details stay out of the system.

For emergency medication the chatbot can refer directly to your on-call pharmacy or emergency service (as listed on your own website).

Not working for you? You only pay after the 14-day guarantee period — if you're not satisfied, cancel within 14 days and pay nothing at all.

No. Cancellable until the end of the paid period, no penalties. If you choose annual billing, you pay €16.67 per month.

Questions? Email info@alvoru.com or send a message via WhatsApp.

Never miss a patient question again —
even in the evening, even at the weekend

70% of patient questions
come in outside business hours.

Receive photos and capture leads.

Your chatbot
captures them.

The patient types

The chatbot responds

You confirm

What your chatbot answers.

Live in one day.

Sign up

Automatically trained

One line of code

One price.

Frequently asked questions

Also relevant in care & health

Your pharmacy works.
Even when you're not.

Never miss a patient question again —even in the evening, even at the weekend

70% of patient questionscome in outside business hours.

Receive photos and capture leads.

Your chatbotcaptures them.

The patient types

The chatbot responds

You confirm

What your chatbot answers.

Live in one day.

Sign up

Automatically trained

One line of code

One price.

Frequently asked questions

Also relevant in care & health

Your pharmacy works.Even when you're not.

Never miss a patient question again —
even in the evening, even at the weekend

70% of patient questions
come in outside business hours.

Your chatbot
captures them.

Your pharmacy works.
Even when you're not.